How to fix Netflix error code UI-502
Are you in the mood to stream? Or do you prefer binge-watching the latest trending television series? So, you may now subscribe to the streaming app, and rest assured that you will receive the pleasure you require. And the Netflix app is the best streaming service you can get for that. Netflix allows you to binge-watch popular shows or watch old and new movies. They have a large assortment of content ranging from many genres of your choice.
However, despite its accessibility to a variety of entertaining content, there are instances when you are unable to access your favorite shows due to an error. Netflix error code UI-502 is one of the most prevalent issues that some users encounter. If this happens to you when streaming, it could be a frustrating experience. In this article, we will explore and clarify what this error code means, as well as its causes and any potential solutions for fixing it. Continue reading to learn more about this error and how to quickly solve it so you can resume streaming.
WHAT IS NETFLIX ERROR CODE UI-502?
- You are unable to connect to Netflix with the Netflix error code UI-502. As a result, the show you're trying to view won't play or be accessed. You may be frustrated when you receive it, but there is a way to fix it. Check out the list of solutions below for a detailed list of things you can try to fix it.
Error message:
- If you encounter this error code, you will then receive an error message displayed on your device screen that says:
- Unable to connect to Netflix. Please try again or visit: www.netflix.com/help
- Netflix has encountered an error. Retrying in [X] seconds.
HOW TO FIX NETFLIX ERROR CODE UI-502
- Errors are unavoidable due to the various reasons for their occurrence. You may have Netflix errors while streaming, but there are always answers to these problems. That error code mentioned before is simply a disconnection issue with your app on your device. Simply follow the instructions in the sections below to find the answers. And you'll be able to stream your favorite movies and shows whenever and wherever you choose.
Solution #1: Choose Try Again.
- The first step in resolving the issue is to press the Try Again button on your device's screen.
- It might be able to reconnect you to Netflix.
- You can also simply wait while Netflix attempts to reconnect.
Solution #2: Power Cycle your Modem or Router
- To begin, disconnect your device, modem, and router.
- Wait at least one minute before plugging in your modem.
- Connect your router after the modem is connected.
- Before hooking in your device, wait for the router to fully connect.
- Restart Netflix if necessary.
Solution #3: Sign Out of Netflix
- Return to the main menu.
- Click the gear icon or the menu option on the left side.
- Sign out by going to Settings and clicking Sign Out.
- Tap the Yes button to confirm.
- Sign back in and connect to Netflix after entirely signing out.
Solution #4: Directly connect your device to the modem
- This procedure will assist in the strengthening of your Internet connection. As long as your internet connection matches the app's speed requirements, you'll have a constant streaming session on the app.
- You can then connect directly to your modem via an Ethernet cable, bypassing the router connection.
- After that, simply check and relaunch the Netflix app to see whether the problem persists.
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